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Hi,
I am now living in the US. I started making regularly payments with money orders (through mail) to my student loan account in Jamaica last year. In juLY last year, a loan officer sent me an email that she did not get the money order for June. I had to fax her my receipt to show that i had in fact purchase a cheque, i also told her i would ask for a refund on the money order payment she said she never got. I got a refund and made that payment in October last year. Well February of this year, i finished payments on my loan, i got a closing letter and the bureau owed over a J$1000. ( I still havent got that money) Anyways last saturday, i got an email stating that my account has been reopened. The US$500 money order (for June) i sent last year and got a refund on, the bureau eventually got it and sent it to bank in november last year. So after 6 months, the bank recently returned the check to SLB (student loan bureau). The problem is that SLB not only wants me to repay US$500 (J$32,325.00) but also Bank Charge of $2,117.04, Student Loan Charge of $150.00, Interest of $17,865.92 and Insurance of $2,233.20. Remember i was just informed of all this and the interest is from feburary when my account was closed. I am willing to pay bank charge and US$500 owed but why should i pay SLB all other charges. This is that even my fault and I had no knowledge that the invalid check eventually showed up and was sent to the bank. i spoke to the Portfolio Manager who told me interest and other charges will not be reverse. This is so unfair. I borrowed over $340,000 from SLB abd already repay twice that amount. If anyone can help , please tell me what steps to take.
I am now living in the US. I started making regularly payments with money orders (through mail) to my student loan account in Jamaica last year. In juLY last year, a loan officer sent me an email that she did not get the money order for June. I had to fax her my receipt to show that i had in fact purchase a cheque, i also told her i would ask for a refund on the money order payment she said she never got. I got a refund and made that payment in October last year. Well February of this year, i finished payments on my loan, i got a closing letter and the bureau owed over a J$1000. ( I still havent got that money) Anyways last saturday, i got an email stating that my account has been reopened. The US$500 money order (for June) i sent last year and got a refund on, the bureau eventually got it and sent it to bank in november last year. So after 6 months, the bank recently returned the check to SLB (student loan bureau). The problem is that SLB not only wants me to repay US$500 (J$32,325.00) but also Bank Charge of $2,117.04, Student Loan Charge of $150.00, Interest of $17,865.92 and Insurance of $2,233.20. Remember i was just informed of all this and the interest is from feburary when my account was closed. I am willing to pay bank charge and US$500 owed but why should i pay SLB all other charges. This is that even my fault and I had no knowledge that the invalid check eventually showed up and was sent to the bank. i spoke to the Portfolio Manager who told me interest and other charges will not be reverse. This is so unfair. I borrowed over $340,000 from SLB abd already repay twice that amount. If anyone can help , please tell me what steps to take.
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