ILP .: In the Post article, you said that you returned a call from a man who pretty much told you that you couldn't do your job. How do you handle criticism (especially when you are wrong) and are you frequently in touch with your viewers -- like those who call and leave messages?
Topper Shutt: It is easy to reach me. I return phone calls and e-mails within 24 hours. When I am wrong and freely admit it. What bothers me is when people call me up to yell at me when I gave a different forecast than the one they are complaining about. The other thing that bothers me is when we make a point to say 'snow south of town' and we geet a call from an angry viewer in Frederick asking us where the snow is.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Tyrant_Tanya</div><div class="ubbcode-body">ILP .: In the Post article, you said that you returned a call from a man who pretty much told you that you couldn't do your job. How do you handle criticism (especially when you are wrong) and are you frequently in touch with your viewers -- like those who call and leave messages?
Topper Shutt: It is easy to reach me. I return phone calls and e-mails within 24 hours. When I am wrong and freely admit it. What bothers me is when people call me up to yell at me when I gave a different forecast than the one they are complaining about. The other thing that bothers me is when we make a point to say 'snow south of town' and we geet a call from an angry viewer in Frederick asking us where the snow is.
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