Gotta get a Dell

[jamaica_dreamin]

I bought a Dell computer in May 05. I had it plugged in to a surge protector. The power went out for 2 days during / after Katrina.

When the power came back on I turned on my computer. The screen keeps reading "windows has been corrupted or lost". I put in the rebuild disc and nothing happens.

I called Dell. After many attempts (and a LONG time on hold [img]/forums/images/graemlins/mad.gif[/img] ) I get through. The person talks me through testing the hard drive. It passed. He then informs me that although this computer is still under warrenty (?spelling) the soft ware(which came installed / bought from Dell) isn't covered [img]/forums/images/graemlins/mad.gif[/img]

I'll never buy another Dell.

[Rita Brown]

Re: Gotta get a Dell

Hello ja-dream. I know the comp problems make you angry but there is a solution. I have a friend who keeps my comp goin and in repair when needed. Maybe you can find someone to do this for you. What he does is completely wipe out everthing on the comp. and then reloads all the hardware. He also adds some important things like ad-aware and updated Norton Virus protection. I will be glad to ask him how he does it and then I can pass it on to you if you would like me to.
I never come to this area but I saw DELL and came to check it out because I just purchased a new laptop from Dell last week. It will arrive this week and I hope I don't have the problems you are having.
Let me know what is going on with you.
R.

[jamaica_dreamin]

Re: Gotta get a Dell

Thanks.

My beef is that the puter is less than 4 months old. I think the FREE tech assist should still cover the software.

[Irie Dawta]

Re: Gotta get a Dell

I think I would cry if that happened to me.

[j-kid]

Re: Gotta get a Dell

Try booting from a floppy or CD first and then formatting the hard drive. After you complete the formatting process use your rescue or re-install software disks that came with your PC to reinstall everything from scratch. Make sure that you are using the correct Dell CD. They sometimes give you a software and a driver CD separately.

[777]

Re: Gotta get a Dell

thanks for the heads up about Dell..

[djrosen1]

Re: Gotta get a Dell

You won't find a computer manufacturer with a different warranty, I think.

[jamaica_dreamin]

Re: Gotta get a Dell

Originally posted by Irie Dawta:
[qb] I think I would cry if that happened to me. [/qb]

Believe me I came close. [img]/forums/images/graemlins/frown.gif[/img]
I'm bringing it to work tommorrow the IT guy is going to check it out. [img]/forums/images/graemlins/tongue.gif[/img]ray: