Re: Urgent help needed
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Well, in your case you would put it in for the second re-boot. ONLY, if you have issues on the first re-boot running in safe mode, you would have to use your CD disk initally.
Both copys probably are not running simultaneously, it may be just showing that they are there and eating up your hard disk space. It is hard to tell from your brief statement if they both are running.
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OK J-Kid I spend all day yesterday on the computer. Here is what happened. After several trials I was finally able to start in safe mode. Problem is that when I tried to uninstall Pack 2 I didn't have enough disk space to do it. This is after emptying every folder in Word and every other junk I could find in everyone elses files, plus deleting completely one kids files since she is gone. Now after freeing up all that space, it is like something ate it up. Finally anyway in safe mode I noticed that my youngest was showing up as an administrator [img]/forums/images/graemlins/confused.gif[/img] So I opened her files and started to clean. I cleaned out every download etc and anything connected to videos and music I could find. Finally I was able to uninstall Pack 2. After that I was too tired so tonight I will return to finish the job [img]/forums/images/graemlins/shocked.gif[/img] or the computer which ever comes first. Anyway according to pack 2 I should install a firewall program immediately after rebooting again. That is my plan and then we shall see what is going on before downloading/reinstalling pack 2 again. Just thought I would give you an heads up on where i am so far. [img]/forums/images/graemlins/70392-silly.gif[/img]
[ QUOTE ]
Well, in your case you would put it in for the second re-boot. ONLY, if you have issues on the first re-boot running in safe mode, you would have to use your CD disk initally.
Both copys probably are not running simultaneously, it may be just showing that they are there and eating up your hard disk space. It is hard to tell from your brief statement if they both are running.
[/ QUOTE ]
OK J-Kid I spend all day yesterday on the computer. Here is what happened. After several trials I was finally able to start in safe mode. Problem is that when I tried to uninstall Pack 2 I didn't have enough disk space to do it. This is after emptying every folder in Word and every other junk I could find in everyone elses files, plus deleting completely one kids files since she is gone. Now after freeing up all that space, it is like something ate it up. Finally anyway in safe mode I noticed that my youngest was showing up as an administrator [img]/forums/images/graemlins/confused.gif[/img] So I opened her files and started to clean. I cleaned out every download etc and anything connected to videos and music I could find. Finally I was able to uninstall Pack 2. After that I was too tired so tonight I will return to finish the job [img]/forums/images/graemlins/shocked.gif[/img] or the computer which ever comes first. Anyway according to pack 2 I should install a firewall program immediately after rebooting again. That is my plan and then we shall see what is going on before downloading/reinstalling pack 2 again. Just thought I would give you an heads up on where i am so far. [img]/forums/images/graemlins/70392-silly.gif[/img]
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