Rogers internet connection help needed

[Suesumba]

k. finally hooked the computer up to the internet. but di dyam sitt'n nat wukking. my 19 y/o son was home and him seh di rogers man juss fling up him honds and leff. whatever could the problem be. the e-mail and all dem stuff is there on the desktop. but di likkle ball dis a spin like gig and den not want grayta cake internet connection to granny [img]/forums/images/graemlins/70361-embarassed.gif[/img]

need suggestions before mi goh buy new monitor (weh di rogers guy seh) and new hard drive [img]/forums/images/graemlins/70394-bawlout.gif[/img]


I edited the Title

[kia027]

Re: internet connection

what kind of internet connection do you have? dialup, cable modem, dsl?
what are the ISP's minimum system requirements & do you meet them?

edited to add:
your monitor has nothing to do with your internet connection by the way..

[j-kid]

Re:Rogers internet connection

Sound like di Rogers guy noh know whe him ah duh. Maybi him need fi goh find another profession.

Gi wi more information man. Right now, yuh info too sketchy. Nuff people ah Canada ah use Rogers an noh hav noh problem.

Is the E-mail or browser working separately or are both not working? What kind of mail client software are you using (Outlook, etc)? Can you get on to JA.com with your browser now or not? Is there anything at all that is working OK? Was this particular system ever able to get on to the internet since you had it?

[Hush Darlin]

Re: internet connection

Rogers is cable internet
Sue ddi you call Rogers tech dept.

[halfwaytree]

Re: internet connection

I can't understand why he would have thrown his hands up but it would have been nice if he would have let you know what the problem was though. Sounds by his reaction like it may be a problem with your computer. Maybe an ethernet card issue. J-kid will get to the bottom of it.

I like my Rogers service, but bwoy, it nah cheap!!!! [img]/forums/images/graemlins/mad.gif[/img]

[Suesumba]

Re: internet connection

i'm not too computer savvy people. my 14 y/o knows more about the dyam stuff more than me... anyway, it just doesn't work. i think it coo[pdl be the computer.

[Suesumba]

Re: internet connection

the warning that comes up says something about "internet activex". [img]/forums/images/graemlins/ooo.gif[/img]

[kia027]

Re: internet connection

ActiveX controls is a software on ur pc.. Maybe it needs upgrading? I dont know.. I am sure the experts will be along shortly

[Gen]

Re: internet connection

mi think active x was java related [img]/forums/images/graemlins/70402-thinking.gif[/img]

[Suesumba]

Re: internet connection

[ QUOTE ]
ActiveX controls is a software on ur pc.. Maybe it needs upgrading? I dont know.. I am sure the experts will be along shortly

[/ QUOTE ]

would this have to be something i buy?

[Rebycman]

Re: internet connection

Could you please repost in detail what exactly the problem is, what operating system you are using, what modem, and exactly what errors you get? In order to help you we really need details before we can do much to assist you. [img]/forums/images/graemlins/70402-thinking.gif[/img]

-Reby

[Suesumba]

Re: internet connection

[ QUOTE ]
Could you please repost in detail what exactly the problem is, what operating system you are using, what modem, and exactly what errors you get? In order to help you we really need details before we can do much to assist you. [img]/forums/images/graemlins/70402-thinking.gif[/img]

-Reby

[/ QUOTE ]

ERROR MESSAGES WHEN TRYING TO CONNECT:

1. "RUN TIME ERROR 429 ACTIVEX COMPONENT CAN'T CREATE OBJECT"

2. "WWW.NETSCAPT.CA COULD NOT BE FOUND. PLEASE CHECK THE NAME AND TRY AGAIN."

thanks for any help caz i may cut it off and get cable instead [img]/forums/images/graemlins/blush.gif[/img]