Wanna hear a sad story?
In October I ordered a new laptop from Dell. It came. Boy was it ever sweet. Well, except for the Vista program but I figured my way around it and installed Firefox and was happy enough until the next morning when I went to install my Linkseys. WELL...
The CD would not work. At first I thought it was just me being a techotard, but it wasn't. I went to Dell online support and they deemed the optical CD drive to be defective. Soon a tech support called me and told me they would be sending me a new optical CD drive to install on my NEW one day old laptop! NOT!!!!
I had to go higher up and demand a new machine be sent. I mean, come on...I shouldn't have to be taking a screwdriver to my brand new machine! Finally they opted to send me a new machine. Fine and dandy. About a week later it arrived!
I took it out of the box and after going through all the set up first time turning on stuff...I took out the Linksey's CD. WELL GUESS WHAT?????
Yep, the second machine had the exaxt SAME problem as the first! Need I tell you how many hours I spent on the phone, in tech support chats etc by now? But now the worst part is DELL stopped returning my calls!
About the 3rd day they finally left a message on my answering machine telling me "they weren't trying to pull a fast one, they were trying to figure out what to do", apparantly I was not the only one with the problem!
Finally on day 5 I got ahold of someone. I just wanted both of the laptops GONE! But, well, OK..I fell prey to the next idea they had. They sent a tecnician out to install a CD drive on the new laptop. OK, I decided I could live with that since the rest of the machine was pretty sweet and I was getting attached to it.
The technician comes. He installs the CD drive. It workd perfectly! He leaves, I start setting up my Linkseys. Of course I couldn't make it connect to the internet so by then it was late and I decided to start over in the morning. I shut the machine down.
Next morning comes...I start up the machine. I go to insert the CD and....IT NO WORK!!!!
Can you believe!!!! Yeah, it is a hardware conflict because of Microsoft's vista crap.
Can you also believe it took me almost a week to get rid of the machines? By then I had a letter from dell asking for the fist laptop back. (from another dept I suppose). I call DHL and try to get them to come pick them up and they don't come to my area of the universe! Two more days pass, and finally I hear the UPS is coming to pick them up.
They are gone now and I am gonna go buy a MAC!
Anyway, meanwhile...back at the ranch, my PC is in for some tune up and repair so at least I will have a machine I can use for now!
So much for microsoft and the new Vista! Why are they selling something with so many problems?
Hey, does anyone know where I can get a new laptop with Windows XP? That would be my first choice before turning to MAC.
In October I ordered a new laptop from Dell. It came. Boy was it ever sweet. Well, except for the Vista program but I figured my way around it and installed Firefox and was happy enough until the next morning when I went to install my Linkseys. WELL...
The CD would not work. At first I thought it was just me being a techotard, but it wasn't. I went to Dell online support and they deemed the optical CD drive to be defective. Soon a tech support called me and told me they would be sending me a new optical CD drive to install on my NEW one day old laptop! NOT!!!!
I had to go higher up and demand a new machine be sent. I mean, come on...I shouldn't have to be taking a screwdriver to my brand new machine! Finally they opted to send me a new machine. Fine and dandy. About a week later it arrived!
I took it out of the box and after going through all the set up first time turning on stuff...I took out the Linksey's CD. WELL GUESS WHAT?????
Yep, the second machine had the exaxt SAME problem as the first! Need I tell you how many hours I spent on the phone, in tech support chats etc by now? But now the worst part is DELL stopped returning my calls!
About the 3rd day they finally left a message on my answering machine telling me "they weren't trying to pull a fast one, they were trying to figure out what to do", apparantly I was not the only one with the problem!
Finally on day 5 I got ahold of someone. I just wanted both of the laptops GONE! But, well, OK..I fell prey to the next idea they had. They sent a tecnician out to install a CD drive on the new laptop. OK, I decided I could live with that since the rest of the machine was pretty sweet and I was getting attached to it.
The technician comes. He installs the CD drive. It workd perfectly! He leaves, I start setting up my Linkseys. Of course I couldn't make it connect to the internet so by then it was late and I decided to start over in the morning. I shut the machine down.
Next morning comes...I start up the machine. I go to insert the CD and....IT NO WORK!!!!
Can you believe!!!! Yeah, it is a hardware conflict because of Microsoft's vista crap.
Can you also believe it took me almost a week to get rid of the machines? By then I had a letter from dell asking for the fist laptop back. (from another dept I suppose). I call DHL and try to get them to come pick them up and they don't come to my area of the universe! Two more days pass, and finally I hear the UPS is coming to pick them up.
They are gone now and I am gonna go buy a MAC!
Anyway, meanwhile...back at the ranch, my PC is in for some tune up and repair so at least I will have a machine I can use for now!
So much for microsoft and the new Vista! Why are they selling something with so many problems?
Hey, does anyone know where I can get a new laptop with Windows XP? That would be my first choice before turning to MAC.

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