Airline sends Cleveland-bound girl to Newark

[evanovitch]

Airline sends Cleveland-bound girl to Newark
Continental apologizes; miscommunication resulted in 45 minutes of panic
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updated 10:32 a.m. CT, Tues., June 16, 2009
BOSTON - Continental Airlines is apologizing for sending a 10-year-old Massachusetts girl flying alone to New Jersey instead of Ohio.

Jonathan Kamens says he brought his daughter, Miriam, to Logan International Airport in Boston on Sunday. She was to fly to Cleveland to visit her grandparents.

He tells WBZ-TV that shortly after the plane landed in Ohio, his father-in-law called saying she had not arrived.

Kamens says for 45 minutes no one could tell him where his daughter was, setting off a panic among the family. She was finally located unharmed in Newark, N.J.

The airline says the error was caused by staff miscommunication. The two flights used the same doorway at the airport.

<span style="font-weight: bold">Kamens says the number of people who failed to do their jobs is &quot;mindboggling.&quot;</span>

[jah_yout]

Re: Airline sends Cleveland-bound girl to Newark

wonder if he payed the extra $50 or so per flight to have her watched?

my son used to fly on continental as an unaccompanied minor but i always paid to have them escort him...might have used them again but when that plane crashed in buffalo i said screw them...although my sister works for them

[kia027]

Re: Airline sends Cleveland-bound girl to Newark

so why did he not get a gate pass from TSA to make sure she got onto the correct flight especially if it was a direct flight \o/

[Gen]

Re: Airline sends Cleveland-bound girl to Newark

continental did it twice 2 days apart.

reading is not one of dem ticket agent strong points